Individuals speak so much concerning the complexity of etiquette in Japan, however in 20 years of residing right here, I feel all of the ins and outs actually boil down to at least one factor: demonstrating respect for others.
That’s why the perfect etiquette tip I can provide guests is to be punctual. It requires no ability within the language, no understanding of the social hierarchy or one’s place in it, and no memorization of the refined meanings within the angle of a bow. And but it demonstrates a respect in the direction of everybody you meet and the worth of their time.
Whereas in lots of Western international locations and particularly the Latin world, exhibiting up fashionably late is the norm, in Japan you’re late if you happen to aren’t 10 minutes early. To not point out that all the things from trains to excursions will go away predictably on the dot, with or with out you. Individuals within the service trade will nonetheless be unfailingly well mannered within the face of a buyer’s cavalier perspective to time, however I can promise you they’re seething inside—and judging you.
Amid skyrocketing vacationer numbers—Japan is anticipated to welcome a record-breaking 40.2 million guests this 12 months—an absence of timeliness and no-shows have turn out to be a significant reason for friction between vacationers and Japanese within the hospitality trade. Eating places and providers was simply booked with out prepayment or assure.
Now, many locations require a bank card assure or introduction by an everyday. Notably for locations in space-squeezed Tokyo that solely have capability for a handful, it’s turn out to be a vital if unwelcome precaution. Not solely does it add to the executive burden, however in a tradition so devoted to impeccable service, many proprietors discover it distressful to start the connection by suggesting that the shopper could be so impolite as to not hold their reservation.
So don’t be that vacationer. At the same time as a buyer, present up on time. If you’re unavoidably delayed, name and allow them to know. Be apologetic for the inconvenience. Repeatedly. Make it clear that you simply respect their time, and by extension, their humanity. It’s solely well mannered.