American Airways Floor Cease Brings Delays Throughout the U.S. on Christmas Eve

A final-minute Christmas shock roiled vacation journey plans for hundreds of passengers at one of many busiest occasions of the yr.

For practically an hour on Tuesday morning, Christmas Eve, a floor cease for American Airways was issued in spite of everything its flights had been held within the U.S. as a result of an unspecified technical challenge. That floor cease has now been lifted.

“A vendor know-how challenge briefly affected flights this morning. That challenge has been resolved and flights have resumed. We sincerely apologize to our prospects for the inconvenience this morning. It’s all arms on deck as our group is working diligently to get prospects the place they should go as rapidly as doable,” the American mentioned in an announcement issued to Journey + Leisure.

The know-how in query affected the flexibility for methods to launch flights.

Floor stops can take some time to unravel and require Air Visitors Management to fit within the delayed flights as quickly as doable. It’s a process that a lot tougher at massive hub airports than regional ones with lighter departure schedules.

Whereas it’s unclear but how lengthy the results of the outage will take to unravel, sure American Airways hubs like Charlotte Douglas Worldwide are already exhibiting indicators of extreme disruptions. In response to 1 person on X asking how lengthy it could take to get within the air, American responded, “At current, we do not have a precise timeframe. Relaxation assured, our group is engaged on getting you again on monitor as quickly as doable. We recognize you hanging in there with us!”

Passengers who find yourself affected by the delays ought to seek the advice of the Division of Transportation dashboard for data on what sort of compensation they may be eligible for. Prospects can discover the newest data on their flight utilizing the cell app and aa.com.