AI is all over the place.
Open LinkedIn and it’s a firehose of demos, product launches and sizzling takes:
- “I constructed X with AI”
- “OpenAI / xAI / Anthropic / and many others simply dropped Y”
- “Remark ‘playbook’ to get my prompts”
The hype is loud, however the capabilities are sometimes actual.
For Axonify, constructing with AI isn’t magic (though it positively feels prefer it at occasions). It’s about tradeoffs, structure and a little bit of experimentation. And most significantly, it’s about fixing actual issues for our clients.
We’re not simply chasing the newest AI development; we’re meticulously constructing an AI-first basis engineered to ship unparalleled worth to our clients, rapidly and at scale.
What “AI-first” really means for you and your frontline
For us, being AI-first is all about you. It begins with diving deep into your greatest ache factors. We ask ourselves: Can AI unlock an answer that was beforehand not possible, really remodeling the way in which you’re employed? If the reply isn’t a powerful “sure,” we rethink and refocus. It’s about resisting the urge to easily “add AI” and as an alternative, staying grounded in the true friction you face—what’s gradual, inconsistent or powerful to scale. Our north star is all the time the specified final result, and the way AI can genuinely make it higher.
Being AI-first isn’t about haphazardly dropping fashions into our techniques. It’s about meticulously laying a sturdy, future-ready basis:
- Crystal-clear information: We prioritize information that’s clear, simply accessible and structured to provide our AI the dependable context it wants. As a result of, because the saying goes, “rubbish in” means “rubbish out,” and we’re constructing on intelligence that’s really sound.
- Constructed for steady progress: Our techniques are designed for speedy experimentation and iteration, all with out lacking a beat in your core workflows. This implies we will consistently refine and improve our AI-powered options with minimal impression in your operations.
- Rigorous high quality checks: We’ve invested in sturdy analysis infrastructure, permitting us to constantly take a look at and benchmark AI outputs in opposition to strict high quality bars. This dedication ensures the AI we ship meets our excessive requirements, and yours.
- Good, reusable parts: We construct reusable parts and patterns, making a library of trusted instruments for our AI brokers. This strategic method means future AI options will combine seamlessly and reliably, avoiding one-off, fragile options.
- Safety, readability and management—by design: Our architectural decisions prioritize explainability, applicable human oversight, and, critically, information safety. You deserve to know how our AI works and belief that your info is protected.
Whereas this foundational work won’t gentle up LinkedIn, it’s completely essential. With out it, even probably the most good AI ideas stay simply that—concepts—unable to ship actual, tangible impression.
From idea to creation: Axonify’s confirmed path
Our considerate, foundational method coalesces with Co-Creator, our AI-powered content material creation companion. We acknowledged a long-standing problem: maintaining with related coaching content material, particularly for frontline groups with out devoted tutorial designers. As a substitute of simply including AI, we leveraged it to unravel this widespread drawback head-on.
Now, customers can merely enter a tough concept, and Co-Creator rapidly generates a baseline set of questions, empowering them to overview, refine and publish content material quicker and with considerably much less effort. The early outcomes communicate volumes: customers are saving a mean of 4-8 hours per matter. It’s a successful instance of what occurs while you zoom in on an actual person drawback, construct the correct infrastructure and create an answer that really scales.
Figuring out when to press pause: Axonify’s dedication to the proper AI
Being AI-first additionally means exercising disciplined judgment and understanding when not to ship. Earlier this 12 months, we explored one other real ache level: the gradual, handbook technique of assigning audiences to actions, particularly throughout 1000’s of teams. We constructed a proof of idea to see if AI may streamline this with a easy, plain-language immediate.
After in depth immediate tuning, the mannequin didn’t constantly meet our rigorous requirements, and the return on funding simply wasn’t there. We made the strategic determination to pause growth, preserving our analysis and learnings for future innovation. This underscores our unwavering dedication: We’re not simply transport any AI; we’re investing within the proper AI. Our aim is to study rapidly, keep away from overbuilding and stay relentlessly centered on what is going to drive tangible, real-world outcomes for our clients.
A basis of belief
Axonify is constructing on a decade-plus of belief in our dedication to an AI-first basis and the success of Co-Creator and the disciplined determination to pause the focusing on experiment had been each made doable by our sturdy basis. This basis empowers us with:
- The agility to check new concepts quickly, with out months of cumbersome setup.
- Information pipelines that constantly ship the clear, related information important for each mannequin context and rigorous analysis.
- Versatile interfaces that may seamlessly adapt to new and evolving person experiences.
With out this groundwork, firms both transfer too slowly to compete successfully, or they ship fragile, one-off options that merely can’t scale to satisfy your wants.
Past the hype: Delivering actual impression
Not each AI concept is a winner, and that’s to be anticipated. At Axonify, AI isn’t nearly what’s technically doable; it’s about delivering what is actually precious, genuinely usable and inherently sustainable for what you are promoting.
Whereas the AI panorama evolves at a panoramic tempo, our core focus stays steadfast:
- Deeply understanding distinctive buyer issues.
- Embracing a tradition of steady testing, studying and the willingness to iterate—together with “failing quick”—as a part of the invention course of.
- Fostering sturdy, collaborative partnerships between our Product, Design and Engineering groups.
- Constructing a resilient technical basis that may genuinely ship on the transformative promise of AI.
That’s what “AI-first” means at Axonify, and it’s our promise: to steadily ship actual, measurable impression with AI that’s rooted in what individuals really want
About Axonify
Axonify is the confirmed frontline enablement resolution that offers workers every part they should study, join and get issues completed. It begins with mind science and AI to drive data retention by bite-sized microlearning and each day clever reinforcement. Embedded two-way communication and suggestions guarantee your workers is engaged and knowledgeable, irrespective of the size of your group and guided process administration exhibits workers precisely the best way to put their coaching to make use of, each single day. With an industry-leading 80% person engagement charge, firms use Axonify to ship next-level CX, greater gross sales, improved office security and decrease turnover. Axonify allows over 3.5 million frontline employees in 160+ international locations, with over 250 clients together with Lowe’s, Kroger, Walmart and Residents Financial institution. Based in 2011, Axonify is headquartered in Waterloo, ON Canada. For extra info, go to axonify.com.
Eric Jackson-Sarkany
Senior Supervisor, Advertising and marketing Applications
Axonify
